Terms & Conditions

Payment, Refund and Cancellation policy

Ala Carte Diving:
A $100 deposit is required per diver to hold space on our dive boats. This is fully refundable with 24 hours notice for cancellation or rescheduling prior to the scheduled trip (or 48 hours if 4 or more people) or a $30 per diver cancellation fee will apply. 

Snorkeling Trips :
Full payment is required to hold space on our snorkel boats.  This is fully refundable with 24 hours notice for cancellation or rescheduling prior to the scheduled trip (or 48 hours if 4 or more people).  Last minute cancellations are non-refundable on all snorkel excursions.  

Dive & Stay Vacation Packages:
A 50% deposit is required at the time of booking with the final 50% being taken 45 days prior to arrival.If you are booking with less than 45 days to arrival full payment will be taken at the time of booking.  Full refund with more then 14 days notice prior to first day of arrival.  No refund with less than 14 days notification.

Dive Only Packages: 
Dive only packages must be booked in advance and paid in full at the time of booking. Dive only packages are non transferable for any unused portion or cancelled dives when on island. Dive packages are only available for advanced reservations and are not available to be booked when on island. 

Instruction:
All instructional courses must be paid in full at the time of booking. This is fully refundable with 48 hours notice for cancellation or rescheduling prior to the scheduled course or a $30 per student cancellation fee will apply. All PADI eLearning course materials must be purchased directly from PADI and completed prior to the course start date. At the time of purchasing the eLearning, a student will be required to affiliate with a dive shop, ensure this is set to Ocean Frontiers, Grand Cayman. If a student does not affiliate with Ocean Frontiers - and are completing the initial course training with Ocean Frontiers - an addtional processing fee of $50 will apply.